Contact
How can we help?
We read every message. Choose the right route and it reaches the right person.
Support
Have an account? Use Get help in the dashboard or the iPhone and iPad app. It sends us your account and recent API requests, so we don’t have to ask. Otherwise, email us.
support@tuppence.aiDeveloper questions
The docs cover the API, SDKs, webhooks, testing and the MCP server. When you write to us, quote the request_id from any error.
Report a security issue
Tell us privately before telling anyone else. Never include real card numbers.
support@tuppence.aiMake a complaint
Something gone wrong? Our complaints procedure explains what happens next and how long it takes.
Complaints procedurePost
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