Terms for the eurozone, in preparation.
We are preparing our terms and policies for businesses in the eurozone with our lawyers, and we will publish them before Tuppence opens there. Until then, the documents below are the ones that apply in the UK, in English, for reference.
Agreements and notices.
Terms of Service
The agreement between a UK business and Tuppence AI Ltd: fees, payouts, the payment processor, agents and API keys, and Tuppence cards.
Read the UK termsPrivacy Notice
What personal data we collect about businesses, users and payers, why, how long we keep it and your rights.
Read the noticeCookie Policy
This website sets two cookies, only when you choose a country or a language, and runs no analytics.
Read the policyAcceptable Use Policy
The prohibited and restricted businesses list, treating payers fairly, and the rules for agents, API keys and cards.
Read the policyComplaints
How to raise a complaint and how quickly we respond.
How to complainAccessibility Statement
Our commitment to WCAG 2.2 AA, known limitations and how to request information in another format.
Read the statementPolicies and statements.
The standards Tuppence AI Ltd sets for itself, its people and its suppliers, published for information.
Anti-Money Laundering and Sanctions
How we verify businesses, screen for sanctions and report suspicion.
Read the statementAnti-Bribery and Corruption
Zero tolerance of bribery, and our rules on gifts, hospitality and facilitation payments.
Read the policyModern Slavery Statement
Our supply chain, the risks in it and the steps we take against slavery and human trafficking.
Read the statementWhistleblowing
How anyone can raise a concern about wrongdoing, and how we protect people who do.
Read the policySecurity and regulation.
How we protect your data and your payers’ cards, and who provides the regulated parts of Tuppence.
Security
Card data handling, keys and agent guardrails, and how to report a vulnerability.
Visit securityCompliance
Who we are, our regulatory set-up, PCI DSS scope and our financial crime controls.
Visit complianceLegal enquiries
Questions about these documents, data protection requests or legal notices: contact@tuppence.ai.
Email us